Privacy Policy
At GentleMomWorld.com (“we”, “us”, or “our”), we are firmly committed to safeguarding the privacy and personal data of our users, customers, and website visitors. This Privacy Policy outlines how we collect, use, store, and protect your personal information in accordance with applicable data protection laws, including the European Union’s General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). Your trust is important to us, and we aim to be transparent in how we handle your personal information.
1. Commitment to Privacy and Data Protection
We value your privacy and are dedicated to ensuring that your personal data is handled securely, lawfully, fairly, and transparently. This Privacy Policy is designed to inform you about your rights and the obligations we adhere to when processing your data, with respect and accountability.
2. Scope of the Policy and Data Controller Role
This Privacy Policy applies to all personal data processed through your access and use of our website, https://gentlemomworld.com (“Website”), including its related services, communications, and interactions. Under applicable laws, GentleMomWorld is the “data controller” with respect to your personal data, meaning we determine the purposes and means of processing your information.
3. Categories of Data Processed
We collect and process the following categories of personal data:
a) Usage Data
We collect data related to your use of our Website, including browser type and version, operating system, referral URLs, IP address, pages visited, time and date of access, session duration, and interaction data.
b) Account Data
This includes any information provided when creating an account or making a purchase, such as your full name, billing/shipping address, email address, and telephone number.
c) Profile Data
We collect data relating to your preferences, purchase history, account settings, wishlists, and behavioral trends, including activity logs and engagement with our Website (e.g., favorited products or reading habits).
d) Communication Data
Includes records of correspondence with us via email or contact forms, support requests, feedback submissions, and other communications between you and our customer service.
e) Technical Data
Information about the devices you use to access the Website, including hardware model, unique device identifiers, operating systems, language settings, IP data, and browser configurations.
f) Transaction Data
Covers information about goods and services you purchase, payment methods, transaction timestamps, card payment identifiers (being handled securely via third-party processors), and delivery logistics if applicable.
g) Preference Data
Your selected marketing preferences, product interest categories, newsletter subscriptions, opt-in or opt-out decisions, and engagement with promotional content.
4. Legal Bases for Processing
We only process your personal data when legally permitted under applicable data protection laws. Our processing is based on:
– The performance of a contract with you (e.g., delivering requested services or fulfilling purchases).
– Your explicit consent (e.g., subscribing to our newsletter or accepting cookies).
– Our legitimate interests, where such interests are not overridden by your freedoms or rights (e.g., protecting our services from misuse or analyzing user behavior to improve performance).
– Legal obligations requiring us to process certain data (e.g., for tax or regulatory compliance).
5. Your Data Protection Rights
In accordance with GDPR and CCPA, you have the following rights concerning your personal data:
– Right of Access – You may request access to your personal data and obtain a copy of the information we hold.
– Right to Rectification – You have the right to request the correction of inaccurate or incomplete data.
– Right to Erasure – You may request deletion of your personal data when no longer necessary or where legally permissible.
– Right to Restriction – You can request we limit the processing of your data in certain circumstances.
– Right to Data Portability – You have the right to receive your personal data in a commonly used, machine-readable format and to transfer it to another controller.
– Right to Object – You may object to our processing, particularly where it is based on legitimate interests or direct marketing.
– Right to Withdraw Consent – Where processing is based on your consent, you can withdraw it at any time.
– CCPA Rights – California residents have the right to know what information is collected, to opt-out of “sale” of personal data if applicable, and to equal service and price even if exercising privacy rights.
To exercise any of these rights, please contact us at: [email protected]
6. Security Measures
We implement appropriate technical and organizational security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. Our practices include, but are not limited to:
– Data encryption during transmission using HTTPS and industry-standard SSL protocols.
– Access controls and authentication measures to limit internal access to systems.
– Regular system backups and disaster recovery planning.
– Staff training on data protection, confidentiality, and secure handling protocols.
7. International Data Transfers
As part of our global services, your data may be transferred to and stored in countries outside your jurisdiction that may not provide the same level of data protection. In such cases, we ensure safeguards are in place such as:
– Standard Contractual Clauses approved by the European Commission.
– Compliance with international privacy frameworks.
– Use of secure hosting providers and processors with robust privacy policies.
8. Data Retention
We retain your personal information for only as long as necessary to fulfill the purposes outlined in this Privacy Policy:
– Usage Data – up to 12 months.
– Account and Profile Data – for the duration of your account and up to 36 months after deactivation or inactivity.
– Transaction Data – retained for up to 7 years for legal, taxation, and audit purposes.
– Communication Data – retained for 36 months post-interaction unless legally required longer.
– Marketing and Preference Data – retained until you withdraw consent or unsubscribe.
We adopt periodic review schedules to ensure data is securely deleted or anonymized when no longer needed.
9. Cookie Policy
gentlemomworld.com uses cookies and related technologies to enhance your experience. These categories include:
– Essential Cookies – necessary for Website operation and security.
– Functional Cookies – to remember preferences and account settings.
– Performance and Analytics Cookies – to monitor Website usage, traffic statistics, and usability trends.
– Marketing Cookies – used to track user interactions with advertisements and deliver personalized promotions.
10. Cookie Management and Compliance with GDPR & CCPA
You have full control over your cookie preferences. On your first visit, you will be presented with cookie consent options consistent with GDPR and CCPA regulations. You can modify your consent choices at any time via our Cookie Settings interface and directly from your browser’s cookie/settings panel. We honor Do Not Track (DNT) signals where supported.
11. Special Protections for Children Under 13
gentlemomworld.com is not intended for children under the age of 13. We do not knowingly collect, use, or disclose personal data from children without verified parental consent. If we become aware that a child has provided us with personal data without such consent, we will promptly delete it and terminate the associated account or service.
Parents or guardians who believe that their child may have submitted data to us without their consent should contact us at [email protected].
12. Policy Updates & User Notifications
We reserve the right to revise this Privacy Policy to reflect changes in legal, technical, or organizational requirements. Whenever we update the policy in a material manner, we will notify users through appropriate channels, which may include Website banners, email notifications, or updates within your account dashboard, where applicable.
We encourage you to review this Privacy Policy periodically to stay informed about how your data is handled.
13. Contact Information
If you have any questions about this Privacy Policy, your data, or wish to exercise your privacy rights under GDPR or CCPA, please contact us at:
Email: [email protected]
Website: https://gentlemomworld.com
We are committed to full compliance with international privacy obligations and will address your concerns promptly and respectfully.